Frequently Asked Questions
Does turnaround time include shipping times?
No. Turnaround time stated at checkout and in my shop announcement is for processing (making) of your order and does not include shipping transit time. Shipping time will depend on the shipping method chosen at checkout and USPS transit times. Please contact me PRIOR to ordering if you need your order rushed to see if I am able to accommodate based on current orders.
Can I rush my order?
In most cases, yes. However, please contact me PRIOR to ordering if you need your order rushed to see if I am able to accommodate based on current orders.
Can I cancel my order?
Everything in the shop is handmade to order. We often times start working on certain parts of orders once an order comes in. Therefore, I do not accept cancellations due to failure to read stated processing times, or for failure to contact me prior to placing a rush order. If you have questions, please contact me prior to ordering.
If I choose Priority 2-3 day shipping or Express 1-day shipping, does this mean I will receive my order within that time?
No. Shipping transit time is completely separate from my shop processing time. I hand make every single order to make it perfect just for you. Processing times are stated at checkout and in shop announcement. Please contact me PRIOR to ordering if you have questions or if you would like an order to be rushed.